General
- You can shop online at our website 24/7.
- You can check our size chart. For any difficulties DM or call us directly.
- Select the size of the product you wish to buy
- Add the product to your shopping bag by clicking on “Add to Basket”
- Go to your shopping bag and click on “Go to Checkout”
- Provide your Shipping and Billing Address – Select the payment method by clicking on “Prepaid” or “Cash on Delivery”
- Confirm payment and your order will be placed
- We cannot provide any specific timeline for the availability of the size. You can add the product to your wishlist by clicking on the button next to “Add to Basket”. We will notify you whenever the size is available in future.
Payment
- We have one shipping address per order. If you have to change the shipping address , then you may please contact our customer care through email or DM.
- We will ship the goods within 1-3 working days within Dhaka and 5-7 days outside Dhaka, once the order is confirmed.
- If you want to track your order, kindly get in touch via our Facebook, Instagram page or call us directly also we will update you about your shipment after dispatch your order from our delivery hub.
- No, currently we do not have the facility to ship products internationally.
- We would request you to check again after some days as we are trying to add more pin codes to our deliverable address list.
Exchange & Return
- All items are returnable. Up to 7 days from purchase. No questions asked! Yes, you heard it right!
- You will need to know your Order Number. The product should be unused, undamaged, and preserved in its original condition with all tags intact.
- If you want to cancel your order, kindly get in touch with our customer service executive through our Facebook or Instagram page, we will assist you to cancel your order.
- If you receive a faulty item, kindly get in touch with us within 24 hours and we will help you return the item to us, and we will send you a replacement.
- We will send you an email asking for your bank account details once we receive the product at our warehouse. You will receive the amount to your bank account within 5 to 7 business days once the refund is initiated.
Payment
- We accept secure online payments through our website also you can pay through Bkash with assistance from our customer service executive. Also, cash on delivery option is available all over Bangladesh.
- Yes, all our payments are secured. Any details provided by you during transaction are completely safe with us. Please refer to our Privacy Policy to know more.
- If the amount has been deducted from your back account then we would request you to wait for 24 hours as it’s usually credited back to your account. If you do not receive the amount within 24 hours, call or email us with your bank account statement and we will help you further.
